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FAQ's

You can have the pricing either by giving us the list of your requirement by Fax or email. Email is preferred as it is fast, clear and easier to process.  Please do mention the quantity, destination/port and mode of shipment.

There is no minimum order limit, we supply order as less as US$ 25.00.

The Proforma Invoice is made as per the instructions of client such as C&F: Cost and Freight, CIF: Cost Insurance and Freight, FOB: Free on Board. In FOB shipments we can ship by the client’s chosen AIRLINE. For FOB shipments we can ship in “TO PAY” mode (freight payable at destination by the consignee) for destinations which have facility for this mode. Otherwise we request the client to pay the freight charges along with the order so that the shipment can be send PREPAID. 

We accept Purchase Orders from established Universities and Institutions pre-approved by our company.  For all others full payment in advance is requested.  In rare cases we accept Letter Of Credit but the cost of processing and bank charges tend to be steep.

We only take payments in US $. US issued credit cards are accepted.

It normally takes 3-4 weeks from receipt of order.

Every product has a warranty for one year from the date of shipment against any manufacturing defect. During the warranty period we undertake to repair or replace, as found suitable, the defective instrument free of cost. Even after the warranty period we provide after sale service at a very nominal cost.  For international shipments warranty shipment may have to be borne by the customer